Austin is responsible for driving growth and revenue with large, multi-location national customers. His focus is on maintaining, growing, and improving customer relationships while providing custom solutions for clients’ most complex problems. Austin’s notable contributions include: leading expansion and explosive growth in SSI’s eastern region; leading SSI’s expansion into the Caribbean; managing major Native American gaming accounts such as Oneida Indian Nation (NY), Seneca Nation of NY, Comanche Nation, Quapaw Nation, etc. Alongside key SSI outside sales managers, Austin has driven consistent, multi-year growth with prestigious gaming operators such as Caesars Entertainment, MGM Resorts International, and more. He is responsible for prominent operators such as Revolutionary Racing, P2E gaming, Resorts World US properties (Genting), etc.
Austin’s top 5 job-related strengths are (1) his exceptional ability to develop lasting relationships based on trust, respect, and dependability; (2) confident, self-reliant, and resourceful; (3) strong ability to identify, analyze, and solve problems; (4) performs well and shows poise under pressure; and (5) exceptional communication skills.
Austin loves that every day at SSI represents a new challenge to overcome or goal to achieve. He says, “When working in such a tight-knit industry like gaming, one’s reputation means everything. A single failure can mean your reputation. Having to perform and succeed in such a high-stress environment is very fulfilling.” He also deeply enjoys building lasting friendships with industry colleagues and customers. He says, “I have the privilege of getting to speak with people from every corner of the world, all with their own unique perspective and life experience.”
Outside the office, Austin enjoys spending time with family, Brazilian Jiu-Jitsu, backpacking, hiking, camping, fishing, and hunting.