Service & Maintenance

SSI has established a solid reputation based on a simple guiding principle: to provide simple solutions that save clients time and money while offering the best possible customer experience in the business. SSI’s customer support extends far beyond the sale and includes telephone support, preventative maintenance, software assistance and much more.

SSI’s service and maintenance agreements support new or pre-existing systems, regardless of who initially installed them. The SSI team can design a custom service agreement based on each client’s specific requirements – whether it’s bundling remote access for immediate support, providing software and hardware updates or prolonging the life of an existing system. SSI also offers information on the newest technologies and provides recommendations that will help future-proof a client’s investment.

Some companies claim customer satisfaction, but SSI guarantees it.